Shipping policy

SHIPPING POLICY

All orders are processed and shipped within 7–10 business days from the date your order is placed. During new product launches, sales, holidays, and high-volume periods, processing times may be extended.

Once your order has shipped, you will receive a confirmation email with tracking information.

Please Note:

  • Business days do not include weekends or holidays.
  • Shipping timelines provided by carriers are estimates and are not guaranteed.
  • Keep Hawaii Hawaiian is not responsible for delays caused by USPS, UPS, FedEx, weather conditions, or other circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges.
  • Keep Hawaii Hawaiian is not responsible for lost, stolen, or damaged packages once they have been accepted and scanned by the shipping carrier.

If you have any questions regarding your order, please contact us at info@keephawaiihawaiian.net and include your order number in the subject line.

Mahalo for helping us keep Hawaiʻi Hawaiian through culture, ʻāina, and aloha.